Track Your Order: Complete Visibility

As part of our company’s continual improvement we have successfully implemented a Customer Communications Program; the program’s key objectives are to keep you, our customer, up to date with Product News, Service Amendments and Sales Opportunities. The initiative also allows us to ensure that important information gets to the right people within your organisation.

Below you can find a fax back form covering the communication channels and subjects on offer by Silverline Head Office; we ask you to take a moment out of your busy schedule to complete and fax the form back to us.

Glossary of Communications

Order Acknowledgements: Sent on receipt of order and once a delivery date has been assigned.

(Purchase Order)Order Status Reports: A summary of all your company’s outstanding orders - Sent weekly.

Price Lists & Pricing Information: If you require pricing to be restricted to noted contacts only please state clearly on the attached form.

Customer Bulletins: Keeping you up to date with lead times, service announcements and general information relating to day to day workings.

Marketing Information: Notices of offers, right through to brochures & photography.

Website Login: Within the Silverline Website Login section, technical, marketing & tendering information can be downloaded along with access to our industry unique Space Utilisation Calculator (the calculator allows you to drag and drop internals into a chosen cabinet to find out how many internals can be fitted in to each unit)